FAQs

Please find answers to commonly asked questions below.

How do I recover my lost password?

It is relatively simple to recover a lost account password. Enter the login screen and click the “Forgot your password?” link. Enter your email address and a new password will be emailed to you automatically. Log in using the new password and then be sure to change the password in your account details. If you forget which email address you used to create the account, contact Levetrade Customer Support.

How do I edit my account details?

Log in to your account and click "Update Details". After making your changes, be sure to tap the "Save" button.

How do I view my transactions and trading history?

Access your transaction record and trading history by clicking the "Reports" button on your account. In Reports, you can search your trading history and use advanced filters to obtain specific pieces of historical data.

What can I expect to find on a demo account?

Demo accounts are used to practice trading techniques under real market conditions in a risk-free environment. You can expect to find everything that you would on a live account, only when you trade on a demo account, you'll use Levetrade virtual currency without putting real money at stake.

How do I open a demo account?

To open and fund a Levetrade demo account, you'll first need to open and add funds to a live trading account. Once you've completed this step, contact your personal account manager to set up a demo account.

Which currencies do you support?

Levetrade supports all major fiat currencies, including USD, EUR, and GBP. Keep in mind that in the registration process, you will need to choose a currency. Your currency choice cannot be changed after account registration is complete.

Levetrade is a product of AFK Capital (PTY) LTD, an authorised financial services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 51875 and reg. No. 2021 / 311713 / 07, located at The Capital Trilogy, Menlyn Main Amarand Ave, Waterkloof Glen, 0181 Pretoria, Gauteng, South Africa.

Trading on margin involves a high level of risk, including full loss of your trading funds. Before proceeding to trade, you must understand all risks involved and acknowledge your trading limits, bearing in mind the level of awareness in the financial markets, trading experience, economic capabilities and other aspects.

Kindly consider that Levetrade does not offer services to US investors.